VWR International is a global leader in the distribution of scientific supplies, with worldwide sales of more than $2.8 billion. VWR's business is highly diversified across a spectrum of products and services, customer groups and geography. The company offers more than 750,000 products, from more than 5,000 manufacturers, to over 250,000 customers throughout North America and Europe.
VWR's primary customers work in the pharmaceutical, life science, chemical, technology, food processing and consumer product industries. Other important customers include universities and research institutes, governmental agencies, environmental testing organizations, and primary and secondary schools. VWR International affiliates operate in 18 countries and employ over 6,000 people. The company's mission is to deliver excellence in the distribution of scientific supplies. VWR International is headquartered in West Chester, Pennsylvania.
New and Proven
In some ways, VWR International is a new name in the laboratory supply marketplace. But a company with this much history and heritage behind it is anything but new.
VWR International has built its position as a global leader on the strong foundations of two market leaders - Merck Eurolab and VWR Scientific Products. These are the companies that have long been the leaders in defining the Science of Supply. Simply stated, VWR International delivers the products customers need, exactly when and where they need them.
Today, customers have the advantage of working with one global organization that offers more than 750,000 products and services, representing more than 5,000 of the world's finest suppliers.
VWR’s portfolio of products is segmented by market to bring a higher focus to the support and service delivered to customers. Product segments include:
General Laboratory Products– A wide variety of chemicals, equipment and supply items for the industrial laboratory.
Life Science Products – Under the VWR bioMarke™ program, VWR offers products for molecular biology, cell biology, microbiology, immunology and other life science areas.
Safety Products – A wide selection of equipment and supplies to help people in both laboratory and industrial settings.
Production Supplies & Services – A large selection of chemicals, equipment and supplies to support cleanroom operations.
VWR International continually publishes a wide variety of catalogs and literature to give customers comprehensive access to timely product information. Major catalogs serving the different VWR market segments are available:
- VWR General Catalog
- VWR Life Science Catalog
- VWR Collection Catalog
- VWR Safety Catalog
- VWR Production Supplies & Services Catalog
VWR International is leading the way in the laboratory supply business through an emphasis on customer-focused process excellence. Premier in this effort is VWR’s Total Supply Chain Management including technology and Managed Services solutions that deliver improved procurement methods and increased productivity.
Customer Sales & Service Excellence
Integrated services - whether online, by phone or face-to-face - are a key success factor for VWR. VWR believes that the scientists' most precious resource - time - should be devoted to discovery. At every step of the procurement process, VWR makes it easy and efficient for customers to shop for the products and services customers need. This includes the most advanced customer service center technologies available and a single Technical Hotline (1-888-VWR-LINE) to answer in-depth customer questions.
Comprehensive E-Business Solutions
VWR offers a comprehensive and easy-to-use Web site ordering system. With just a couple of clicks, products will be on their way to laboratories around the world. To meet customers' requirements in the different countries and regions, VWR offers various commerce tools from Web catalogs to fully integrated “Best in Class” B2B e-commerce services.
High-Tech and High-Touch
VWR delivers the highest degree of technological competence in supply chain management. The company’s vision is quite simply to be the best laboratory distributor for people engaged in science.VWR's highly motivated, knowledgeable and professional associates make this vision a reality. This high-tech, high-touch approach is one customers consistently value.
Because distribution is VWR's core competency, the company is dedicated to continually identifying the best solutions available for VWR customers. By providing a high level of quality, technology, dependability, and responsiveness, the discoveries of tomorrow will continue to be in laboratories supplied by VWR International today.