Process Re-Engineering

BT Defence

Re-engineering processes to ensure that risk is minimised, resources are used to their full potential and cost efficiencies can be achieved are key concerns for the defence, security and intelligence communities.

Improved functionality
The MoD and allied services recognise that the re-engineering of critical processes through harnessing technological advances are integral to the drive to provide a more cost effective and robust service. Previously cumbersome and labour-intensive projects are now benefiting from radically improved functionality that both minimises the time spent ensuring critical systems operate efficiently and delivers significant cost benefits.

Maximising resources
A robust and effective communications infrastructure is crucial if the armed forces are to provide a rapid and effective response to the demands faced in both peacetime and war. In the past, large amounts of military personnel and equipment were required to effectively test its communications infrastructure. Thanks to the development of the Land Systems Reference Centre (LSRC), a wide variety of critical communications channels and information systems can now undergo thorough testing and verification without the need to divert precious personnel and resources.

The LSRC uses a 'virtual' live environment to replicate real conditions, helping to minimise development risk and build confidence in planned deployments. Extensive testing can now be carried out by a handful of personnel from either fixed or mobile facilities. The LSRC infrastructure is fully ISO90001 compliant and produces auditable, traceable and repeatable test conditions.

Hands-on development and support
BT played a major role in developing and maintaining the LSRC platform. The robust and secure infrastructure it provides ensures improved interoperability between Land, Maritime and Air communications systems. BT's dedicated team of support staff are also playing a critical role in significantly reducing the impact of testing on military personnel and resources.

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